How do I report an issue or complaint?
July 20, 2017 by wpadmin
Please contact us here to report any issues. Our goal is 200% happiness, and we will quickly address any issues you have ...
How do I pay for service?
July 20, 2017 by wpadmin
We take your credit or debit card details at the time of booking however we will only collect payment after ...
How do I edit my booking details?
July 20, 2017 by wpadmin
If you change your mind and decide to add on an oven clean or choose to book a deep instead ...
Can I tip my cleaner?
July 20, 2017 by wpadmin
Tips are accepted and you can tip in cash. Alternatively, you can click here to log into you account and add a ...
Do you offer customer discounts?
July 20, 2017 by wpadmin
Yes we do. If you book a regular clean with Maid 2 Clean Referral Agency you can get: 10% discount ...
How many house cleaners will arrive at my home?
July 20, 2017 by wpadmin
One or two cleaners, depending on the size of your home, your cleaning specifications, your cleaner’s availability and your preference ...
What is a 2-hour arrival window?
July 20, 2017 by wpadmin
We provide you with a 2 hour arrival window to accommodate the unpredictability that sometimes comes with bookings such as ...
How much does it cost?
July 20, 2017 by wpadmin
We charge a flat rate price per number of bedrooms/bathrooms rather than per hour. This means that you know exactly ...
How do I reschedule or cancel my booking?
July 20, 2017 by wpadmin
It is simple to reschedule or cancel your booking, you can either log into your account here and make the ...
Will I get the same house cleaner each visit?
July 20, 2017 by wpadmin
Yes, as long as you’re happy with your match. However if your cleaner needs the day off for a doctors’ ...